Every shop owner starts the same way; excited about running a business and becoming his or her own boss. Why then do some succeed while so many fail? It’s simple, really. The truly successful repair shop owner embraces the “business” side of his shop. He understands that to achieve the dream he needs to focus on planning and execution – not activity. This champion learns “the numbers”. What to watch; What to what to measure; what to modify. This is what KPIs (Key
performance indicators) are all about. They are simply tools successful shop owners use to see where they are today compared to where they want to be; identify quickly whether things are getting better or worse; Highlight areas that need improving before they become problems. This fast-paced seminar draws you into the shop owner’s journey as he makes his business healthy and more profitable using KPIs.

Presented by Rick White